Privacy Policy for Heeling with Nature

Effective Date: January 3, 2026

1. Introduction

Heeling with Nature Dog Training is committed to protecting your privacy. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit heelingwithnature.com or use my services.

2. Information I Collect

Personal Information

I may collect personally identifiable information such as your name, email address, phone number, and mailing address when you:

  • Book an appointment or consultation

  • Fill out a contact or intake form

  • Communicate with me via email, phone, or text

  • Opt in to receive updates or marketing communications

Payment information is processed directly through Square and is not stored on my servers.

Non-Personal Information

I may collect non-personal information such as browser type, operating system, IP address, and aggregated website usage data to improve website functionality and user experience.

3. How I Use Your Information

I use your information to:

  • Schedule and manage appointments

  • Respond to inquiries and provide client support

  • Send updates or marketing communications if you opt in

  • Facilitate payment processing through third-party providers

  • Improve my services and website

  • Maintain records for business and legal purposes

4. Sharing of Information

I do not sell, trade, or rent your personal information. I may share information only with trusted third-party service providers necessary for business operations, including:

  • Square for scheduling and payment processing

  • Squarespace for website hosting and analytics

  • Email or communication providers used for client communication

These providers are required to protect your information and use it only for the intended purpose. Information may also be disclosed if required by law or to protect my rights, safety, or property.

5. Data Security

I take reasonable steps to protect your personal information, including:

  • Encrypted data transmission using SSL or TLS

  • Restricted access to personal information

  • Ongoing monitoring for security concerns

  • Secure data storage practices

No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

6. Cookies and Analytics

This website uses cookies and similar technologies to function properly and to understand general site usage through Squarespace Analytics. Analytics data is collected in an aggregated way and does not personally identify visitors.

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

7. Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your personal information when legally permissible

  • Opt out of marketing communications

Requests can be made by contacting me at heelingwithnature@gmail.com. I typically respond within 30 days.

8. Data Retention

Personal information is retained only as long as necessary for business and legal purposes. Appointment records, training plans, and communication history are generally retained for up to 5 years, after which they are securely deleted or anonymized.

9. Virtual Services

Virtual consultations and training sessions may be conducted using third-party platforms such as Zoom, Google Meet, or FaceTime. These platforms operate under their own privacy policies.

I do not record virtual sessions without your explicit consent. Any approved recordings are stored securely and deleted once no longer needed.

10. Bookings and Payments

Online bookings and payments through this website are managed through Square Appointments. I also accept payment via Venmo, PayPal, and cash. These payment methods have their own privacy policies and security measures.

11. Children’s Privacy

My services are not directed to children under 13. I do not knowingly collect personal information from children. If such information is identified, it will be promptly deleted.

12. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. Continued use of the website or services indicates acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Email: heelingwithnature@gmail.com
Phone: (860) 420-2616
Location: Mansfield, CT

14. Consent

By using this website and my services, you consent to this Privacy Policy.