Quick Guide FAQ

GETTING STARTED

Which service is right for my dog?
- Behavior Assessment (In-Home $225 | Virtual $210): For reactivity, fear, anxiety, aggression, or complex behavior concerns. 60 minutes + detailed written plan.
- Training Session (In-Home $125 | Virtual $100): 60-minute hands-on coaching for obedience, manners, skill-building, or follow-up support.
  Tip: Take notes during sessions. There’s a lot of information, and this helps you remember what we cover.

Single sessions or packages?
- Packages: Best for ongoing work; structured support and better value.
- Single sessions: Flexible, ideal for targeted help.

Where do sessions happen?
- In-Home: Within 10 miles of Mansfield, CT (extra $0.67/mile beyond that).
- Virtual: Zoom, FaceTime, Google Meet.
- Real-World Training: Parks, trails, or other practical environments.
Session length
All training sessions are 60 minutes.
How many sessions will I need?
- Simple obedience: 1–3
- Moderate behavior: 3–5
- Complex issues: 5–8+
Cancellation Policy:
- More than 48 hours notice: 50% fee
- Less than 48 hours / no-show: No refund
Payment & Packages
- Accepted: Venmo, PayPal, cash, credit/debit (Square)
- Packages: Non-refundable after first session, use within 6 months
- Upgrading to a package: Whether a single session has been completed or not, its cost can be applied toward a training package if you choose to continue with ongoing support.
Training Approach
- Focus on emotional well-being, skill-building, and owner education
- Positive reinforcement with clear boundaries and practical coaching
- Treats used when appropriate; transition to praise, play, or life rewards
- Works with puppies and aggressive dogs when safe
- Fully tailored to each dog’s temperament and history

Before your session:
- Have your dog leashed and/or muzzled if needed
- Gather relevant vet records
- Think about your goals
- Prepare any questions
First session highlights:
- Behavior Assessment: Observation, environment review, written plan
- Consult/Private Session: Hands-on coaching and skill-building
Outcomes:
Results depend on consistency, environment, and your dog’s history. Guidance, plan adjustments, and referrals provided when needed.